Ensuring Heath and Safety

Need to report an MUI?

Within 4-Hours of Discovery Reporting:

  • During business hours (8 am to 4 pm, M-F): 330-634-8MUI (8684)
  • Afterhours MUI Reporting Number: 1-877-271-6733

Submit written incident reports by 3 p.m. the day after discovery

MUI or Major Unusual Incidents:

A Major Unusual Incident (MUI) is any alleged, suspected or actual incident that adversely affect the health, safety or welfare of an individual with a disability supported by Summit DD. County Boards of DD are responsible for the immediate action, investigations, and prevention planning for each incident, which are then reviewed by the Ohio Department of Developmental Disabilities, or DODD. For incidents of an alleged criminal nature, Summit DD works with law enforcement.

Provider Compliance:

To ensure safety standards County Board settings and any organization providing waiver funded services to individuals with developmental disabilities, must regularly complete provider compliance reviews. Reviews are conducted by the DODD Office of Provider Standards and Review (OPSR) and take place at the end of the provider’s term license or at least once every five years or as needed.

QARN, or Quality Assessment Registered Nurse:

Under the guidelines of Ohio Revised Code, a Quality Assessment Registered Nurse, employed by or contracted with a County Board, is required to conduct quality assessment reviews of all activities related to administering prescribed medications, performing health-related activities, or performing tube feedings by County Board employees and private providers caring for individuals with specific medical needs. This oversight helps to ensure that best practices are followed during these health-related activities and individuals’ safety is the top priority. Quality assessment reviews must be conducted at least once every three years, or as needed.

Continued Coordination of Services and Monitoring

Service and Support Administrators (SSAs) are responsible for the ongoing coordination and monitoring of a individual’s ISP. They use person-centered planning to develop, review and revise an individual’s service plan as well as gauge progress toward desired outcomes outlined in the ISP. Review and revise the individual service plan at least every twelve months or more frequently if necessary.