Date(s) - 07.18.2019
1:00 pm - 4:00 pm
This class focuses on conflict within teams. Discussion revolves around communication tools and techniques and how these can be used to help or to harm teams. Styles of conflict resolution are evaluated with emphasis on creating win-win solutions when possible, creating a safe environment within a team for conflict resolution to occur and for deciding when to resolve conflicts. The process of conflict resolution is investigated with a look at how the problem solving process, when understood and used effectively, assists a team in the conflict resolution process.
Registration is required as seating is limited.
Please contact Georgi Smith at gsmith@SummitDD.org.
Summit DD Administration Building – B Wing Conference Center
89 E Howe Road
Tallmadge, Ohio 44278