There are a number of agencies involved in the process to become an Independent Provider. Knowing where to find answers to important questions is critical. Below is a helpful list of resources you can turn to with questions during this process.
Helpful Resources
- DODD Support Center: 1-800-617-6733 Option 5 or Option 4 for IT/Security or DODD system access issues or email them at email provider.certification@dodd.ohio.gov.
- PNM Assistance: 1-800-686-1516 or email pnmsupport@medicaid.ohio.gov.
- ODM Integrated Helpdesk: 1-800-686-1516 – Provider Enrollment – option2, then option 2; for OH|ID issues – option 7 or ihd@medicaid.ohio.gov.
- Ohio Attorney General’s Office: 1-877-224-0043 or visit the Ohio Attorney General’s website for a list of frequently asked questions.
- NPPES Helpdesk (for NPI issues): 1-800-465-3203.
- Sandata or EVV: EVV Provider Support Hotline: 855-805-3505, email ODMEVV@sandata.com.
