Category Archives: Blog

Portrait of MUI Investigative agent Laura Poundstone

MUI Staff Spotlight: Laura Poundstone

We would like to welcome our newest Investigative Agent (IA), Laura Poundstone!

Laura has a BA in Speech Language Pathology & Audiology and an MS is Education. Prior to working at Summit DD, Laura worked at Cuyahoga Board of DD as an IA for five years, and taught in multiple disabilities classrooms for 12 years in Cleveland Heights and Akron. 

When asked about what she is looking forward to here in Summit County, she shared, “I am excited to learn more about providers and services offered in Summit County.”

We are excited to have Laura’s as the newest member of our team!

Summit DD Investigative Agent, Danielle Smith

Staff Spotlight: Investigative Agent Danielle Smith

We would like to welcome Danielle Smith as our newest Investigative Agent! Danielle comes to us from the Stark County Courts where she has served as an Investigator and Pre-Sentence Services Supervisor for the past 10 years. Danielle has also worked as probationary officer in Stark County, as a police officer for the Dalton Police Department, and earned a bachelor’s degree in Criminal Justice Studies from Kent State.

“My journey to the MUI Dept./IA position is a personal and professional one. It’s one where I thought my education, background and experience would match the agency’s needs,” shared Smith. “But also on a personal side, one where I can further grow and embrace my love for working with people of all abilities.”

Danielle will bring unique investigative experience to our team and we are excited to have her on board.

Residential group home with direct support professional.

Staffing Crisis and MUI

The staffing crisis is impacting DSP recruitment and retention throughout the state of Ohio. We certainly understand that this can make it difficult for you to provide high quality services to those we both serve. We also know that providers have concerns about how short staffing situations could relate to MUIs. Here are some general guidelines to help.

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image of hands going through stack of paper files

Timely Cooperation During MUI Investigations

Timely Cooperation from Providers During MUI Investigations

Providers and Summit DD MUI Staff are partners in the MUI process. Timely cooperation and communication are important to the MUI investigative process and ensuring health and welfare. Delays in providing IAs with requested documentation, staff contact info, or other important details can slow the process and keep us from supporting the person served through the MUI process. Below are helpful reminders to ensure a smooth and timely MUI process. Read More ›

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