Each year, agency providers are required to conduct an in-depth review and analysis of any MUIs that occurred during the previous calendar year (See section 5123-17-02(L) of the MUI Rule). The goal of this analysis is to identify agency-wide and individual-specific MUI trends & patterns, and then develop action plans to address and mitigate concerning trends. Read More ›

Thanks for all you do and Happy Holidays! Another busy year in MUI is at an end! We have all worked together to address some challenging situations and have bettered the lives of those we both serve as a result. We also worked together to implement a new rule this year, and I thank you all for your patience with us as we have worked through that process. To assist our provider community and other stakeholders with the MUI & UI processes, we have conducted over 30 trainings targeting a variety of topics related to MUI in 2025! Read More ›